How do I Redeem the Free Virus Removal Service Offer?
After completing the purchase, you can directly call the following numbers to contact Trend Micro Technical Support:
New Zealand: 0800-901-537
Note: This is a paid service from Trend Micro's Experts - available 24 hours a day, 7 days a week. Before calling, please prepare the serial number that can be found on your Order Confirmation email for verification.
What is Virus Removal Service?
We will remove all known threats found in your system and help you protect it against future infection.
Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).
- Priority access to Trend Micro home user support specialists.
- Removal of all known threats found in your system.
- Application of recommended Trend Micro software settings to your system.
- Proactive recommendations to help protect your system against future infection.
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