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What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access. Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting. IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
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What is Premium 24x7 Support? Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you! BONUS! Premium 24x7 Support also includes: Virus and Spyware Removal Service: Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system. Security Health Check Service: Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.                  
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Trend Micro WiFi Protection features: WiFi Protection for PC, Mac, Android™ and iOS Devices Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online. Features of WiFi Protection include:
  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled
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Trend Micro ID Security features: Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines. ID Security Features include:
  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.
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What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk gives you complete peace of mind through 24x7 emergency hotline access to our expert support specialists. We will provide quick diagnosis of issues, installation assistance, and problem resolution through remote desktop support and automatic priority access. IT Helpdesk services include:
  • 24x7 Technical Support & Emergency Assistance
  • Premium Installation service
  • IoT home network scan
  • Data back-up & PC Tune-up
  • Remote desktop support with a security advisor
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
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  • Introducing Trend MicroTM
    Device Security


    Device and identity protection
    for you and your family



    • Trend Micro Antivirus and Internet Security Range

    Select from our most popular range of online protection products designed to keep you and your family safe from viruses, malware, cybercriminals, identity theft, ransomware, spyware, and other online threats across multi-devices.


    Compare Subscriptions


    BASIC

    BETTER

    BEST

    Official Trend Micro Antivirus Plus Security Product Box Image

    Trend Micro™
    Antivirus+ Security

    EGP930.00

    EGP649.00

    SAVE EGP281.00


    Subscribe
    Learn More

    Official Trend Micro Maximum Security Product Box Image

    Trend Micro™
    Maximum Security

    EGP1,395.00

    EGP799.00

    SAVE EGP596.00


    Subscribe
    Learn More

    Official Trend Micro Device Security Product Box Image

    Trend Micro™
    Device Security

    EGP1,705.00

    EGP999.00

    SAVE EGP706.00


    Subscribe
    Learn More

    Number of devices protected

    1

    3-5

    3-10

    Protects against malware, viruses, and ransomware
    ●
    ●
    ●

    Safeguards against email phishing scams 
    ●1
    ●
    ●

    Blocks dangerous websites 
    ●
    ●
    ●

    Secures PC, Mac, tablets, or mobile devices 
    ●2
    ●
    ●

    Keeps children safe online
    ●
    ●

    Secures privacy on social media
    ●
    ●

    Protects webmail from scams and phishing attacks  
    ●
    ●

    Pauses notifications during gaming  
    ●
    ●

    Secures online banking and shopping  
    ●
    ●

    Protects and manages passwords  
    ●
    ●

    Fixes and optimises systems   
    ●
    ●

    Guards against identity theft with dark web monitoring
    ●1

    NEW! Anti-track and Ad-blocker to stop third parties from collecting your data
    ●

    1 iOS and Android only
    2 PC only

    Trend Micro™
    Antivirus+ Security

    EGP930.00

    EGP649.00

    SAVE EGP281.00


    Subscribe
    Learn More

    Trend Micro™
    Maximum Security

    EGP1,395.00

    EGP799.00

    SAVE EGP596.00


    Subscribe
    Learn More

    Trend Micro™
    Device Security

    EGP1,705.00

    EGP999.00

    SAVE EGP706.00


    Subscribe
    Learn More

    Compare Subscriptions

    1. Official Trend Micro Antivirus Plus Security Product Box Image
    2. Official Trend Micro Maximum Security Product Box Image
    3. Official Trend Micro Device Security Product Box Image

    1. Trend Micro™
      Antivirus+ Security

      EGP930.00

      EGP649.00

      SAVE EGP281.00


      Subscribe
      Learn More
    2. Trend Micro™
      Antivirus+ Security Features:
      1. Protects 1 Device
      2. Protects against malware, viruses, and ransomware
      3. Safeguards against email phishing scams: iOS and Android only
      4. Blocks dangerous websites
      5. Secures PC, Mac, tablets, or mobile devices: PC only

    3. EGP930.00

      EGP649.00

      SAVE EGP281.00


      Subscribe
      Learn More

    1. Trend Micro™
      Maximum Security

      EGP1,395.00

      EGP799.00

      SAVE EGP596.00


      Subscribe
      Learn More
    2. Trend Micro™
      Maximum Security Features:
      1. Protects 3-5 Device
      2. Protects against malware, viruses, and ransomware
      3. Safeguards against email phishing scams: iOS and Android only
      4. Blocks dangerous websites
      5. Secures PC, Mac, tablets, or mobile devices
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Protects webmail from scams and phishing attacks
      9. Pauses notifications during gaming
      10. Secures online banking and shopping
      11. Protects and manages passwords
      12. Fixes and optimises systems

    3. EGP1,395.00

      EGP799.00

      SAVE EGP596.00


      Subscribe
      Learn More

    1. Trend Micro™
      Device Security

      EGP1,705.00

      EGP999.00

      SAVE EGP706.00


      Subscribe
      Learn More
    2. Trend Micro™
      Device Security Features:
      1. Protects 3-10 Device
      2. Protects against malware, viruses, and ransomware
      3. Safeguards against email phishing scams: iOS and Android only
      4. Blocks dangerous websites
      5. Secures PC, Mac, tablets, or mobile devices
      6. Keeps children safe online
      7. Secures privacy on social media
      8. Protects webmail from scams and phishing attacks
      9. Pauses notifications during gaming
      10. Secures online banking and shopping
      11. Protects and manages passwords
      12. Fixes and optimises systems
      13. Guards against identity theft with dark web monitoring: iOS and Android only

    3. EGP1,705.00

      EGP999.00

      SAVE EGP706.00


      Learn More


    Complete Device and Identity Protection with:


    Device Security

    Device Security offers device and identity protection across PC, Mac, mobile phones, and tablets.

    Highlights of Device Security include:

    • Protect PCs, Macs, mobile phones and tablets
    • Antivirus, malware, ransomware, & spyware protection
    • Guard against identity theft with dark web monitoring
    • Anti-track and Ad-blocker to stop third parties from collecting your data
    • Protect and manage passwords
    • Keep children safe online

    Read more about Device Security Pro

    Buy Now for EGP0.00
     

    Complete Device and Identity Protection with:



    Device Security

    Device Security offers device and identity protection across PC, Mac, mobile phones, and tablets.
    Highlights of Device Security include:

    • Protect PCs, Macs, mobile phones and tablets
    • Antivirus, malware, ransomware, & spyware protection
    • Guard against identity theft with dark web monitoring
    • Anti-track and Ad-blocker to stop third parties from collecting your data
    • Protect and manage passwords
    • Keep children safe online

    Read more about Device Security Pro


    Buy Now for EGP0.00
    Watch how Device Security works

    Watch how Device Security works



    Powered By:


    Trend Micro Security Products Customer Reviews

    Best Protection

    ★★★★★

    I am happy using Trend Micro Product

    Henry Koh, Singapore

    Best Protection

    ★★★

    It gives us good protection against viruses

    Hassan, Singapore



    Why Buy From the Official Trend Micro Store?

    Latest Products & Offers

    Get the latest deals across our entire range of security products for all your internet-connected devices.

    Simple & Easy

    Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

    Total Peace of Mind

    Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

    YOUR SECURITY NEEDS. COVERED.

    Award-winning Protection
    Award-winning Protection

    Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

    Trusted by Millions
    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    30 Years of Innovation
    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

    100% Money Back Guarantee
    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

    YOUR SECURITY NEEDS. COVERED.
    30 Years of Innovation
    30 Years of Innovation

    Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

    Award-winning Protection
    Award-winning Protection

    Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

    Trusted by Millions
    Trusted by Millions

    Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

    100% Money Back Guarantee
    100% Money Back Guarantee

    Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

    Who is Trend Micro?

    Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

    Learn More

    Need Support?

    Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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