It’s an ultimate bundle of our favourite technical services, a cheaper and easier way to maintain your PC.
Premium Services provides unlimited 24x7 remote desktop support and includes all of the following features for 1 of your chosen device:
24x7 Emergency Assistance: A Trend Micro technician can make a "virtual house call" any time, day or night
Microsoft® support: Configuration and upgrade support for Microsoft® Windows®
Microsoft® Office: Installation and updates for Microsoft Office
Personal IT Help Desk: Set-up of printers, external hard drives, and other peripherals
Premium Installation: Our experts install and configure your Trend Micro products
Virus and Spyware Removal: Keeps your computer virus-free
PC Tune-Up: Keeps your computer running like new
Advanced Diagnostics & Resolution: Identifies and recommends solutions for even the most complex technical issues
Security Advisor: Checks your system for vulnerabilities and applies the right settings to ensure your security
Fast diagnosis and problem fixing with remote desktop support
Optimisation of your Facebook Settings
Customer Prerequisites: a current, valid Trend Micro product licence; Windows 10, Windows 8, Windows 7 or Vista; High-speed Internet connection; and 512 RAM minimum (1GB recommended).