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What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access.

Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting.

IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

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What is Premium 24x7 Support?

Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you!

BONUS! Premium 24x7 Support also includes:

Virus and Spyware Removal Service: Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system.

Security Health Check Service: Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.

                 
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Trend Micro WiFi Protection features:

WiFi Protection for PC, Mac, Android™ and iOS Devices

Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online.

Features of WiFi Protection include:

  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled

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Trend Micro ID Security features:

Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines.

ID Security Features include:

  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.

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What is Trend Micro IT Helpdesk?

Trend Micro IT Helpdesk gives you complete peace of mind through 24x7 emergency hotline access to our expert support specialists.

We will provide quick diagnosis of issues, installation assistance, and problem resolution through remote desktop support and automatic priority access.

IT Helpdesk services include:
  • 24x7 Technical Support & Emergency Assistance
  • Premium Installation service
  • IoT home network scan
  • Data back-up & PC Tune-up
  • Remote desktop support with a security advisor

Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.

SPECIAL INTRODUCTORY OFFER: UP TO 59% OFF DEVICE SECURITY PRODUCTS. BUY NOW.
Official Online Store
Middle East and Africa
+44 2035493382 GMT MON - FRI, 8:00 - 17:30

Why do you need Trend Micro Antivirus+ Security?

As a global leader in cybersecurity solutions, Trend Micro Antivirus+ Security provides essential online protection for your PC. Trend Micro has blocked 27.8 billion threats in the first half of the 2020 alone,1 ensuring complete security in your connected world. Antivirus+ Security safeguards your computer from malware, spyware, and other malicious threats and guards you against identity theft.

1 Trend Micro 2020 Midyear Cybersecurity Report

 
Secure your connected world

Trend Micro blocks viruses, spyware, and other malicious software, so you can enjoy your digital life safely.

Stop cybercriminals from taking your data hostage

Trend Micro protects you against the newest types of attacks, including ransomware, which can encrypt your data until you pay off the bad guys.
 

 
Clear and simple to use

Security doesn’t have to be complex. Trend Micro offers intuitive settings and clear, easy-to-understand status reports.

Secure your connected world

Trend Micro blocks viruses, spyware, and other malicious software, so you can enjoy your digital life safely.

Stop cybercriminals from taking your data hostage

Trend Micro protects you against the newest types of attacks, including ransomware, which can encrypt your data until you pay off the bad guys.

Clear and simple to use

Security doesn’t have to be complex. Trend Micro offers intuitive settings and clear, easy-to-understand status reports.

Watch how Trend Micro Security works
Watch how Trend Micro Security works





Compare Subscriptions


BASIC

BETTER

BEST


Official Trend Micro Antivirus Plus Security Product Box Image

Trend Micro
Antivirus+ Security

USD24.95

USD14.89

SAVE USD10.06


Subscribe
Learn More

Official Trend Micro Maximum Security Product Box Image

Trend Micro
Maximum Security

USD45.59

USD30.09

SAVE USD15.50


Subscribe
Learn More

Official Trend Micro Device Security Product Box Image

Trend Micro
Device Security

USD54.71

USD36.17

SAVE USD18.54


Subscribe
Learn More

Number of devices protected

1

3-5

3-10

Protects against malware, viruses, and ransomware

Safeguards against email phishing scams 

1

Blocks dangerous websites 

Secures PC, Mac, tablets, or mobile devices 

2

Keeps children safe online

Secures privacy on social media

Protects webmail from scams and phishing attacks  

Pauses notifications during gaming  

Secures online banking and shopping  

Protects and manages passwords  

Fixes and optimises systems   

Guards against identity theft with dark web monitoring

1

1 iOS and Android only
2 PC only


Trend Micro
Antivirus+ Security

USD24.95

USD14.89

SAVE USD10.06


Subscribe
Learn More

Trend Micro
Maximum Security

USD45.59

USD30.09

SAVE USD15.50


Subscribe
Learn More

Trend Micro
Device Security

USD54.71

USD36.17

SAVE USD18.54


Subscribe
Learn More

Compare Subscriptions

  1. Official Trend Micro Antivirus Plus Security Product Box Image
  2. Official Trend Micro Maximum Security Product Box Image
  3. Official Trend Micro Device Security Product Box Image
  1. Trend Micro
    Antivirus+ Security

    USD24.95

    USD14.89

    SAVE USD10.06


    Subscribe
    Learn More
  2. Trend Micro
    Antivirus+ Security Features:
    1. Protects 1 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices: PC only
  3. USD24.95

    USD14.89

    SAVE USD10.06


    Subscribe
    Learn More
  1. Trend Micro
    Maximum Security

    USD45.59

    USD30.09

    SAVE USD15.50


    Subscribe
    Learn More
  2. Trend Micro
    Maximum Security Features:
    1. Protects 3-5 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Protects webmail from scams and phishing attacks
    9. Pauses notifications during gaming
    10. Secures online banking and shopping
    11. Protects and manages passwords
    12. Fixes and optimises systems
  3. USD45.59

    USD30.09

    SAVE USD15.50


    Subscribe
    Learn More
  1. Trend Micro
    Device Security

    USD54.71

    USD36.17

    SAVE USD18.54


    Subscribe
    Learn More
  2. Trend Micro
    Device Security Features:
    1. Protects 3-10 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Protects webmail from scams and phishing attacks
    9. Pauses notifications during gaming
    10. Secures online banking and shopping
    11. Protects and manages passwords
    12. Fixes and optimises systems
    13. Guards against identity theft with dark web monitoring: iOS and Android only
  3. USD54.71

    USD36.17

    SAVE USD18.54


    Learn More



Why Buy From the Official Trend Micro Store?

Latest Products & Offers

Get the latest deals across our entire range of security products for all your internet-connected devices.

Simple & Easy

Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

Total Peace of Mind

Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

YOUR SECURITY NEEDS. COVERED.

Award-winning Protection

Award-winning Protection

Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

30 Years of Innovation

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

100% Money Back Guarantee

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

YOUR SECURITY NEEDS. COVERED.

30 Years of Innovation

30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

Award-winning Protection

Award-winning Protection

Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions

Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

100% Money Back Guarantee

100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.



Trend Micro Security Products Customer Reviews

Best Protection

★★★★★

I am happy using Trend Micro Product

Henry Koh, Singapore

Best Protection

★★★

It gives us good protection against viruses

Hassan, Singapore



FOR PC:

Supported Operating Systems:

  • Microsoft® Windows® 8.1 (all versions)
  • Microsoft® Windows® 10 (ARM processor and Windows 10 in S Mode only supported by Trend Micro Security on Microsoft Edge Add-ons)
  • Microsoft® Windows® 11 (ARM processor and Windows 11 in S Mode only supported by Trend Micro Security on Microsoft Edge Add-ons)
  • Chrome OS 79 or higher (Chromebooks only supported by Trend Micro Security on Chrome Web Store)

Minimum Hardware Requirements:

  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)

Supported Web Browsers:

  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44

Internet Connection:

  • Broadband or equivalent high speed connection is highly recommended.

Display Screen Resolution:

  • 1024x768 or above


Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

Learn More

Need Support?

Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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