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What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk takes the stress out of technology by providing 24x7 support for your computer needs. This service gives you peace of mind through emergency hotline access to our expert support specialists. IT Helpdesk also offers quick diagnosis of your computer issues, assistance and problem resolution through remote support and automatic priority access. Our remote support services mean that a Trend Micro technician can make a “virtual house call” when you experience any computer-related problems anytime, day or night. No hassle, and no waiting. IT Helpdesk services include:
  • 24x7 assistance
  • IoT support home network scan
  • Microsoft® Support - including Windows 11 Upgrade
  • Macintosh OS support
  • Android support
  • Microsoft® Office Installation and updates
  • Personal IT Help Desk
  • Internet and email support
  • Premium installation of your security software
  • Virus and spyware removal
  • PC Tune-Up
  • Data back-up
  • Advanced diagnostics and resolution
  • Security advisor
  • Remote desktop support
  • Optimisation of your Facebook settings
*Unlimited service for all of the above (unless advised) services within your subscription period.
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
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What is Premium 24x7 Support? Premium 24x7 Support is a service that provides unlimited access to technical phone support relating to the usage of Trend Micro consumer products - 24 hours a day, 7 days a week. It also offers quicker diagnosis and problem resolution by remote desktop support. Let the experts do the job for you! BONUS! Premium 24x7 Support also includes: Virus and Spyware Removal Service: Trend Micro experts will remotely access your PC to diagnose and remove all known viruses and spyware from your system. Security Health Check Service: Trend Micro experts will remotely access your PC to review your system and apply the best settings to ensure robust security against all types of potential threats.                  
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Trend Micro WiFi Protection features: WiFi Protection for PC, Mac, Android™ and iOS Devices Turns any public hotspot into a secure WiFi network via Virtual Private Network (VPN) with bank-grade data encryption to keep your information safe from hackers. Shop, bank, and use social media securely online. Features of WiFi Protection include:
  • Unlimited protection anywhere you go; such as hotels, cafes, or overseas travel destinations
  • Encrypts communication when using WiFi
  • Web Threat Protection can protect you from malicious websites, online fraud or scam
  • Trend Micro WiFi Protection does not track your location or your online activity
  • When connecting to WiFi with low security, such as having no encryption, our VPN is automatically enabled
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Trend Micro ID Security features: Trend Micro ID Security is designed to help protect you from cybercriminals stealing your identity. It checks if any of your personal information has started circulating around the Dark Web—a collection of websites on an encrypted network carefully hidden from popular web browsers and search engines. ID Security Features include:
  • Dark Web Personal Data Monitor: Scours the Dark Web for your personal information, including bank account number, passport details, driver’s licence and tax numbers. It will alert you immediately if any of these are found.
  • Credit Card Checker: Find out if someone has stolen your credit card number and put it on the Dark Web.
  • Email Address Checker: See if the email addresses you use have appeared on the Dark Web due to a data breach. If found, ID Security will show which account should be fixed immediately.
  • Password Checker: ID Security can check if you have used a password currently in circulation on the Dark Web.
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What is Trend Micro IT Helpdesk? Trend Micro IT Helpdesk gives you complete peace of mind through 24x7 emergency hotline access to our expert support specialists. We will provide quick diagnosis of issues, installation assistance, and problem resolution through remote desktop support and automatic priority access. IT Helpdesk services include:
  • 24x7 Technical Support & Emergency Assistance
  • Premium Installation service
  • IoT home network scan
  • Data back-up & PC Tune-up
  • Remote desktop support with a security advisor
Trend Micro's Premium IT Helpdesk plan covers all devices included under a customer’s licence (up to a maximum of 10 devices) running Microsoft Windows, MacOS or Android operating system. Trend Micro's Premium IT Helpdesk service plans are intended for use by home and home-office customers only and, as such, support cannot be provided for beta software, computers running server operating systems or that have been configured to run in a corporate LAN environment. Support services are provided on a "best efforts" basis and for some issues, such as those relating to hardware defects and licensing or account management issues from third party providers, you may need to be referred to the manufacturer or provider for support.
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Why do you need Trend Micro Maximum Security?

As a global leader in cybersecurity solutions, Trend Micro provides award-winning protection for PC, Mac, mobile phones, iPads, and tablets.1 Trend Micro has blocked 27.8 billion threats in the first half of 2020 alone,2 ensuring complete security in your connected world.

Trend Micro Maximum Security provides comprehensive protection for your Windows, Mac, Android, iOS, and Chromebook devices. This includes protection against ransomware, viruses, malware, spyware, and identity theft. Ensure that your online banking and shopping is secure with Pay Guard. New feature Fraud Buster adds an extra layer of security by guarding you against scams and phishing emails.

1Two-time winner of AV-TEST Institute “Best Protection” Award 2014 and 2018; AV-TEST Institute "Top Product" (Feb, Apr, June, August 2020)
2Trend Micro 2020 Midyear Cybersecurity Report

 

Stop ransomware and other threats

Get complete, multi-device protection against ransomware, viruses, dangerous websites, and identity thieves. An enhanced Folder Shield safeguards your valuable files and digital assets both locally and on cloud-synced folders like Dropbox®, Google Drive® and Microsoft® OneDrive®. Trend Micro stops more than 250 million threats daily 1, so you can enjoy your digital life safely.

1Using the Trend Micro™ Smart Protection Network™

Defend against the unknown

Our cloud-based AI technology delivers highly effective and proactive protection against ever-evolving malware infections. You can depend on Trend Micro to defend against known and never-before-seen attacks, keeping you ahead of the rapidly changing threat landscape.
 

 

Safeguard online payments

Enhanced internet security protects you when shopping or banking online providing the ultimate security in connected world.

Protect your whole mobile world

Your phone and tablet need protection too. Get advanced mobile security against viruses, spyware, thieves, and everything in-between with mobile security that delivers 100% malicious app detection.1

1Per AV-TEST Institute during 2014-2020 bi-monthly testing periods, compared to the industry average of 99% (May 2020).
 

Stop ransomware and other threats

Get complete, multi-device protection against ransomware, viruses, dangerous websites, and identity thieves. An enhanced Folder Shield safeguards your valuable files and digital assets both locally and on cloud-synced folders like Dropbox®, Google Drive® and Microsoft® OneDrive®. Trend Micro stops more than 250 million threats daily i, so you can enjoy your digital life safely.

Defend against the unknown

Our cloud-based AI technology delivers highly effective and proactive protection against ever-evolving malware infections. You can depend on Trend Micro to defend against known and never-before-seen attacks, keeping you ahead of the rapidly changing threat landscape.

Protect your whole mobile world

Your phone and tablet need protection too. Get advanced mobile security against viruses, spyware, thieves, and everything in-between with mobile security that delivers 100% malicious app detection.1



1Per AV-TEST Institute during 2014-2020 bi-monthly testing periods, compared to the industry average of 99% (May 2020).

Safeguard online payments

Enhanced internet security protects you when shopping or banking online providing the ultimate security in connected world.

Watch how Trend Micro Security works
Watch how Trend Micro Security works





Compare Subscriptions



BASIC

GOOD

BETTER

BEST

Official Trend Micro Antivirus Plus Security Product Box Image

Trend Micro™
Antivirus+ Security

ZAR600.00

ZAR349.00

SAVE ZAR251.00


Subscribe
Learn More

Official Trend Micro Maximum Security Product Box Image

Trend Micro™
Maximum Security

ZAR900.00

ZAR469.00

SAVE ZAR431.00


Subscribe
Learn More

Official Trend Micro Device Security Product Box Image

Trend Micro™
Device Security

ZAR1,100.00

ZAR649.00

SAVE ZAR451.00


Subscribe
Learn More

Official Trend Micro Device Security Product Box Image

Trend Micro™
Device Security Pro

ZAR2,000.00

ZAR699.00

SAVE ZAR1,301.00


Subscribe
Learn More

Number of devices protected

1

3-5

3-10

3-10

Protects against malware, viruses, and ransomware
●
●
●
●

Safeguards against email phishing scams 
●1
●
●
●

Blocks dangerous websites 
●
●
●
●

Secures PC, Mac, tablets, or mobile devices 
●2
●
●
●

Keeps children safe online
●
●
●

Secures privacy on social media
●
●
●

Protects webmail from scams and phishing attacks  
●
●
●

Pauses notifications during gaming  
●
●
●

Secures online banking and shopping  
●
●
●

Protects and manages passwords  
●
●
●

Fixes and optimises systems   
●
●
●

Guards against identity theft with dark web monitoring
●1
●1

NEW! Secure VPN to protect your privacy
●

1 iOS and Android only
2 PC only

Trend Micro™
Antivirus+ Security

ZAR600.00

ZAR349.00

SAVE ZAR251.00


Subscribe
Learn More

Trend Micro™
Maximum Security

ZAR900.00

ZAR469.00

SAVE ZAR431.00


Subscribe
Learn More

Trend Micro™
Device Security

ZAR1,100.00

ZAR649.00

SAVE ZAR451.00


Subscribe
Learn More

Trend Micro™
Device Security Pro

ZAR2,000.00

ZAR699.00

SAVE ZAR1,301.00


Subscribe
Learn More
Compare Subscriptions
  1. Official Trend Micro Antivirus Plus Security Product Box Image
  2. Official Trend Micro Maximum Security Product Box Image
  3. Official Trend Micro Device Security Product Box Image
  4. Official Trend Micro Device Security Pro Product Box Image

  1. Trend Micro™
    Antivirus+ Security

    ZAR600.00

    ZAR349.00

    SAVE ZAR251.00


    Subscribe
    Learn More
  2. Trend Micro™
    Antivirus+ Security Features:
    1. Protects 1 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices: PC only

  3. ZAR600.00

    ZAR349.00

    SAVE ZAR251.00


    Subscribe
    Learn More

  1. Trend Micro™
    Maximum Security

    ZAR900.00

    ZAR469.00

    SAVE ZAR431.00


    Subscribe
    Learn More
  2. Trend Micro™
    Maximum Security Features:
    1. Protects 3-5 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Protects webmail from scams and phishing attacks
    9. Pauses notifications during gaming
    10. Secures online banking and shopping
    11. Protects and manages passwords
    12. Fixes and optimises systems

  3. ZAR900.00

    ZAR469.00

    SAVE ZAR431.00


    Subscribe
    Learn More

  1. Trend Micro™
    Device Security

    ZAR1,100.00

    ZAR649.00

    SAVE ZAR451.00


    Subscribe
    Learn More
  2. Trend Micro™
    Device Security Features:
    1. Protects 3-10 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Protects webmail from scams and phishing attacks
    9. Pauses notifications during gaming
    10. Secures online banking and shopping
    11. Protects and manages passwords
    12. Fixes and optimises systems
    13. Guards against identity theft with dark web monitoring: iOS and Android only

  3. ZAR1,100.00

    ZAR649.00

    SAVE ZAR451.00


    Subscribe
    Learn More

  1. Trend Micro™
    Device Security Pro

    ZAR2,000.00

    ZAR699.00

    SAVE ZAR1,301.00


    Subscribe
    Learn More
  2. Trend Micro™
    Device Security Pro Features:
    1. Protects 3-10 Device
    2. Protects against malware, viruses, and ransomware
    3. Safeguards against email phishing scams: iOS and Android only
    4. Blocks dangerous websites
    5. Secures PC, Mac, tablets, or mobile devices
    6. Keeps children safe online
    7. Secures privacy on social media
    8. Protects webmail from scams and phishing attacks
    9. Pauses notifications during gaming
    10. Secures online banking and shopping
    11. Protects and manages passwords
    12. Fixes and optimises systems
    13. Guards against identity theft with dark web monitoring: iOS and Android only
    14. NEW! Secure VPN to protect your privacy

  3. ZAR2,000.00

    ZAR699.00

    SAVE ZAR1,301.00


    Subscribe
    Learn More





Trend Micro Security Products Customer Reviews

Best Protection

★★★★★

Trend Micro

First purchased Trend Micro in 2011 and have been happy with it ever since. Always in the background and does not impinge except when warning about unsafe websites etc. Love it!

Mal, Howick KZN South Africa

Best Protection

★★★

I am a customer for almost twenty years.

Protection better than I anticipated. I have peace of mind knowing that I am secured against cyber attacks.

Moleleki, Middle East and Africa



Why Buy From the Official Trend Micro Store?

Latest Products & Offers

Get the latest deals across our entire range of security products for all your internet-connected devices.

Simple & Easy

Buying online is only a few clicks away. If you require help, our online support is available 24x7 via email or chat.

Total Peace of Mind

Stay continuously protected with the latest version and automatic renewal on checkout — removing the hassle of renewing manually every year.

YOUR SECURITY NEEDS. COVERED.

Award-winning Protection
Award-winning Protection

Trend Micro has the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions
Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

30 Years of Innovation
30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

100% Money Back Guarantee
100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

YOUR SECURITY NEEDS. COVERED.
30 Years of Innovation
30 Years of Innovation

Thirty years of experience and innovation guarantees only the best internet security and antivirus protection.

Award-winning Protection
Award-winning Protection

Trend Micro provides the highest quality solutions and the best security protection, as recognised through awards by independent tester AV-Test since 2003.

Trusted by Millions
Trusted by Millions

Dedicated to assuring 100% customer satisfaction. Our security experts are ready to assist you 24x7.

100% Money Back Guarantee
100% Money Back Guarantee

Enjoy a 30-day money-back satisfaction guarantee when you purchase through the Trend Micro online shop.

System Requirements
FOR PC:
Supported Operating Systems:
  • Microsoft® Windows® 10
  • Microsoft® Windows® 11
  • Chrome OS 79 or higher (Chromebooks only supported by Trend Micro Security on Chrome Web Store)
Minimum Hardware Requirements:
  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)
Supported Web Browsers:
  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44
Internet Connection:
  • Broadband or equivalent high speed connection is highly recommended.
Display Screen Resolution:
  • 1024x768 or above
FOR MAC OPERATING SYSTEMS: Supported Operating Systems:
  • Apple® macOS 10.15 or higher
Minimum Hardware Requirements:
  • Apple Macintosh computer with an Intel® Core™ Processor
  • 2GB Memory
  • 1.5GB of available hard disk space
Supported Web Browsers:
  • Apple® Safari® 12.0 or later
  • Mozilla® Firefox® - the newest two versions
  • Google Chrome™ - the newest two versions
Internet Connection:
  • Antivirus for Mac needs an Internet connection for activating online, checking the expiration date, downloading updates (including program and pattern files) from Trend Micro, obtaining information about malicious software, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees. Follow your router's instructions to edit your router settings if necessary.
FOR ANDROID OPERATING SYSTEMS:
  • Operating System: Android 5.0 or later
    Due to support limitations, Android Go and Android One OS are not yet supported.
  • Device Space: 50MB minimum
  • Memory: 40MB-100MB Android (varies by device)
  • Other: Internet Connection Required
FOR iOS OPERATING SYSTEMS:
  • Operating System: iOS 11.0 or later. 64-bit device required for latest version
  • Device Space: 50MB minimum
  • Supported iOS Devices: iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad® Pro, iPod® Touch 6
  • Other: Internet Connection Required
For latest system requirements, click here.

FOR PC:
Supported Operating Systems:

  • Microsoft® Windows® 10
  • Microsoft® Windows® 11
  • Chrome OS 79 or higher (Chromebooks only supported by Trend Micro Security on Chrome Web Store)
Minimum Hardware Requirements:
  • 800MHz (1GHz recommended)
  • 1GB Memory (2GB Recommended)
  • 1.3 GB of available hard disk space (2.5GB Recommended)
Supported Web Browsers:
  • Google Chrome™ - 81/83
  • Mozilla Firefox® - 75/76
  • Microsoft® Internet Explorer® 11.0
  • Microsoft Edge (Next) – 81/83
  • Microsoft Edge (Original) – Up to 44
Internet Connection:
  • Broadband or equivalent high speed connection is highly recommended.
Display Screen Resolution:
  • 1024x768 or above

FOR MAC OPERATING SYSTEMS: Supported Operating Systems:

  • Apple® macOS 10.15 or higher
Minimum Hardware Requirements:
  • Apple Macintosh computer with an Intel® Core™ Processor
  • 2GB Memory
  • 1.5GB of available hard disk space
Supported Web Browsers:
  • Apple® Safari® 12.0 or later
  • Mozilla® Firefox® - the newest two versions
  • Google Chrome™ - the newest two versions
Internet Connection:
  • Antivirus for Mac needs an Internet connection for activating online, checking the expiration date, downloading updates (including program and pattern files) from Trend Micro, obtaining information about malicious software, or browsing pages on the Trend Micro website. If you have a dial-up or other connection to the Internet that charges fees per connection, by the amount of time connected or for the amount of data downloaded, make sure your router or connection software does not automatically start a connection to support the features listed above to avoid extra connection fees. Follow your router's instructions to edit your router settings if necessary.

FOR ANDROID OPERATING SYSTEMS:

  • Operating System: Android 5.0 or later
    Due to support limitations, Android Go and Android One OS are not yet supported.
  • Device Space: 50MB minimum
  • Memory: 40MB-100MB Android (varies by device)
  • Other: Internet Connection Required

FOR iOS OPERATING SYSTEMS:

  • Operating System: iOS 11.0 or later. 64-bit device required for latest version
  • Device Space: 50MB minimum
  • Supported iOS Devices: iPad® Air 1, Air 2, Mini 2, Mini 3, Mini 4, iPad® Pro, iPod® Touch 6
  • Other: Internet Connection Required
For latest system requirements, click here.



Who is Trend Micro?

Trend Micro is an industry leader in antivirus protection and internet security, with 30 years of security software experience in keeping millions of users safe. Trend Micro Security secures your connected world providing protection against malware, ransomware, spyware, and cyber threats that could compromise your online experience. It also helps protect you from identity theft, viruses, online scams, and other emerging threats.

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Need Support?

Need help installing your software? You can view our online tutorials to help get you up and running; or if you'd prefer to contact us, you can chat, email, or call one of our technical support engineers.

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